Shipping policy
Thank you for shopping with Arr’mas Naturals! Every order is thoughtfully prepared and packaged with care.
Order Processing
All orders are processed within 5–7 business days (Monday–Friday), excluding weekends and holidays.
Processing time begins after your order is placed and does not include shipping transit time.
During product launches, holidays, or periods of high order volume, processing may take longer. We appreciate your patience as we prepare your order.
Shipping & Delivery
We currently ship within the United States only.
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Delivery times vary depending on the shipping carrier, destination, and selected shipping method. Estimated delivery dates are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your order and available shipping options.
Free standard shipping is available on orders of $60 or more, after discounts and before applicable taxes.
Incorrect Shipping Information
Please review your shipping address carefully before completing your purchase.
If you notice an error, contact us as soon as possible at info@arrmasnaturals.com. We cannot guarantee address changes once an order has been processed or shipped.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us at info@arrmasnaturals.com with your order number so we can review the situation and assist you.
Returns & Refunds
For information about returns, refunds, or order issues, please review our separate Refund Policy.